Operations & Administrative Coordinator – Keep Hawaii’s Premier Shade Projects Moving

Job Overview:

• Company: Signature Shade Solutions
• Salary/Pay Rate: $20–$25 per hour
• Location: Honolulu, HI
• Job/Employment Type: Full Time
• Schedule: Monday–Friday
• Mandatory Licences & Certifications: None Required

The Opportunity:

You will serve as the operational backbone for Hawaii’s leader in high-end outdoor living spaces, ensuring every project runs seamlessly from order entry to final installation. You will directly support sales, field operations, and executive leadership while delivering an exceptional experience to our clients. This role empowers you to take ownership of site scheduling, vendor relations, and office culture in a collaborative environment that values your organizational drive.

How You Will Make an Impact:

• Manage the master installation schedule, adjusting daily routes and project timelines for maximum field efficiency.
• Coordinate customer communications to confirm site readiness, detail job specifications, and provide real-time updates.
• Track every project from initial entry through final completion, ensuring swift follow-up on repairs or rescheduled work.
• Oversee daily office activities, facilities maintenance, and inventory levels for essential supplies and equipment.
• Support internal teams, sales staff, and executive leadership with accurate documentation, agendas, and project reporting.
• Liaise with external HR partners to assist with smooth employee onboarding, offboarding, and record management.
• Organize company meetings, team-building events, and holiday celebrations to foster our supportive team culture.

Required Qualifications & Experience:

• Proven experience in scheduling, dispatching, or operations coordination.
• Proficiency with modern office software and scheduling tools like Google Calendar, Microsoft Office, Jobber, or Buildertrend.
• High school diploma or equivalent qualification.
• Strong organizational, problem-solving, and multi-tasking abilities in a fast-paced environment.
• Professional written and verbal communication skills tailored for client and vendor interactions.

Preferred Qualifications & Experience:

• Background in construction, specialized trade, or home services operations.
• Prior exposure to architectural shade structures, motorized shutters, or high-end pergolas.
• Specialized coursework or formal training in project management or business administration.

Compensation & Benefits:

• Competitive hourly starting pay of $20–$25 per hour based on experience.
• Bi-weekly pay schedule with 401(k) retirement plan featuring an employer match.
• Comprehensive health coverage including Medical, Dental, Vision, and HSA options.
• Basic and Supplemental Life Insurance along with Short and Long-Term Disability.
• Generous Paid Time Off covering vacation, sick days, and recognized holidays.
• Paid parental leave to support expanding families.
• Mentorship, career growth, and regular team-building events in a positive work environment.

About Us:

Based in Honolulu, Signature Shade Solutions is Hawaii’s go-to provider for premium shades, shutters, and pergolas. From residential lanais to large-scale commercial builds, we deliver superior installations rooted in a strong "work hard, play hard" team culture.

Signature Shade Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.